Privacy & Security Policy

Buttercrane Centre (we) are committed to protecting the privacy of the personal information you provide us on our website. This policy (together with our terms of use and any other documents referred to on it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Buttercrane Centre, Dublin Road, Newry, BT35 8HJ.

We believe it is important for you to know what information we collect and how we treat the information you share with us. The following policy will explain how your personal information will be treated as you use our site and its features. “Personal Information” includes your name,  address, e-mail address(es), telephone numbers and other similar information that you provide to us by filling in forms on our site [www.buttercraneshopping.co.uk]. This includes information provided at the time of registering to use our site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you enter a competition or promotion sponsored by the centre, and when you report a problem with our site. In addition, we may collect, and process information provided by you on publicly accessible areas of third party sites. We do not sell your

Personal Information

In the case of actions listed above, you will be able to ‘unsubscribe’ to these at any time. It is completely optional for you to register, participate or otherwise provide us with Personal Information in the above situations.

We may disclose your Personal Information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries (if applicable), as defined in section 1159 of the UK Companies Act 2006 together with our franchisees. We will only share your Personal Information outside of our group or franchisees with (a) your consent; (b) as required by law; (c) in the event that we sell or buy any business or assets; (d) if all or substantially all of our assets are acquired by a third party; or (e) to protect Buttercrane Centre , its customers or the public, with companies that help Buttercrane Centre fulfil its obligations with you, and then only with partners who share our  commitment to protecting your online privacy.

IP Addresses

We may collect information about your computer, including where available your IP address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual.

Cookies

Our website uses cookies to distinguish you from other users of our website and to assist your use of the Site A cookie is a small text file that can be placed on your computer’s hard drive. A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a value, usually a randomly generated unique number. This helps us to provide you with a good experience when you browse the site and allows us to improve our web site and to deliver a better and more personalised service.

You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our site.

Please note that our advertisers may also use cookies, over which we have no control.”
“Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our web  site, you are responsible for storing this password securely and for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not entirely  secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Gift Vouchers

When you order a gift voucher using the forms on this website then we store this information so that we can deal with the gift voucher order and also deal with any queries after order.  We store the information for up to 12 months after the date of the order. As a failsafe we have also built in an automatic deletion system that will automatically delete your personal details after 12 months.

How Your Information Is Used

We use information held about you in the following ways:

• To ensure that content from our site is presented in the most effective manner for you and for your computer.
• To provide you with information, products or services that you request from us or which we feel may interest you, where you have consented to be contacted for such purposes.
• To carry out our obligations arising from any contracts entered into between you and us.
• To allow you to participate in interactive features of our service, when you choose to do so.
• To notify you about changes to our service.

We will not disclose or transfer your Personal Information to third parties without your consent or as otherwise set forth in this privacy policy. If you have opted-in we may use your Personal Information to respond to specific requests and to send notices of new products, special offers and other marketing materials to enhance and support your relationship with Buttercrane Centre. These communications may take the form of postal mail, telephone calls, e-mail, social media contacts, and other methods of contact. Also, agents, service providers and other contractors to Buttercrane Centre who will have access to your Personal Information are required to keep the information confidential and not use it for any other purpose than to fulfil the services they are performing for Buttercrane Centre.

Unsubscribing and Data Removal

If your Personal Information changes (such as post code, phone, e-mail or postal address), or if you no longer desire to be contacted about our products and services, you can correct, update or delete/deactivate your Personal Information at any time. We take your online privacy very seriously, so if you need any assistance in unsubscribing to future communications please contact us. We will promptly take action to ensure that you are “opted-out” from receiving any further mailing or other information. Although we will remove your name from our e-mail list as quickly as possible, please recognise that there may be a period of time after you unsubscribe during which you may still receive e-mails from us.

Children's Privacy

Buttercrane Centre does not seek to collect Personal Information about children through its website and is committed to protecting the privacy of visitors under the age of 18. Parents should supervise the online activities of their children and consider the use of tools available from online services and software providers that help provide child-friendly Internet environments.

Other Sites

Our site may contain links to other sites on the Web. The information practices of those websites are not covered by this privacy policy. Although we are committed to protecting your Personal Information, we cannot control and do not accept any responsibility or liability for the privacy practices or content of such other websites. We encourage you to read the privacy statements of each and every website that collects personal information. You are solely responsible for maintaining the secrecy of your passwords and other account information.

Your Rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at info@buttercraneshopping.co.uk.

Access to Information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act.

Email Marketing

By consenting to Buttercrane Centre emails or opting in to email communications, you grant us permission to use your email address to send you email marketing communication. At any stage you may choose to opt out of such communications – more information on opting out is here. You can opt out of our email marketing at any time by clicking the unsubscribe link at the bottom of any email from us; and change your contact preferences, or alternatively you can opt out of communications by emailing info@buttercraneshopping.co.uk

Retention

We hold your information for only as long as necessary for the purpose needed.

Third Parties

Buttercrane Centre will not sell your data. We will not share your data for marketing purposes unless you have actively consented to this. However, in some circumstances we may need to share your details with a third party for processing. This could be if we run an event in partnership with another. We may also use a third party to process your personal details if we need to send your data to a mailing house in order to fulfil a postal mailing to you, this could include sending you a letter about your membership.

Security

Data Encryption

The website and the data are stored in a secure data centre and while all reasonable efforts have been made to maintain a high level of security a determined hacker can work through even the most sophisticated security systems. We take your data protection very serious and therefore the data stored on our website is encrypted making this close to impossible to use in the event of a data breach.  

SSL (Secure Socket Layer)

This website has an SSL Certificate installed which encrypts the data being sent to and from the web server (where the website is stored) and the browser (which you use to view the web pages). When you fill in a form on this website the data is encrypted so that it cannot be read making using this website more secure.

Modifications of this Policy

We may revise this Privacy Policy from time to time. You are responsible for checking this policy when you visit our site to review the current policy. We will use information in accordance with the privacy policy under which the information was collected. If, however, we are going to use your Personal Information different from that stated at the time of collection, we will notify you via e-mail. You will have a choice as to whether or not you want us to use your Personal Information in this different manner.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to info@buttercraneshopping.co.uk